Ordering & Shipping

• How do I place an order?
  • Browse our online store, add items to your cart, and proceed to checkout. You’ll need to provide your shipping and payment information.
• What payment methods do you accept?
  • We accept major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay.
• How much does shipping cost?
  • Shipping costs vary depending on your location and the size of your order. You can see the exact shipping cost during checkout.
• How long will it take to receive my order?
  • Most orders ship within 1-3 business days. Delivery times vary depending on your location. You’ll receive a tracking number once your order ships.
• Can I track my order?
  • Yes, you’ll receive a tracking number via email once your order ships. You can use this to track your package’s progress.

Returns & Exchanges

• What is your return policy?
  • We offer a 30 -day return policy on unworn and unwashed items with original tags attached.
• How do I initiate a return?
  • Contact our customer support team at support@theeweniqueboutique.com to request a return authorization.
• Can I exchange an item?
  • Yes, you can exchange an item for a different size or color, subject to availability. Contact customer support for assistance.

Products & Sizing

• How do I know what size to order?
  • Each product page has a size chart. Please refer to it for measurements. If you’re unsure, feel free to contact us for assistance.
• What if an item I want is out of stock?
  • We restock popular items regularly. You can sign up for notifications to be alerted when an item is back in stock.
• Do you offer gift wrapping?
  • Yes, we offer gift wrapping for an additional fee. Select the gift wrapping option during checkout.

Personalization

• Do you offer personalised or customised items?
  • Yes, we offer personalisation on select items. Look for the “Personalise” option on the product page.
• What types of personalization are available?
  • Some products offer personalisation, this will be stated in the item description for the product, along with
• How much does personalization cost?
  • Personalization costs vary depending on the type and complexity. The cost will be displayed on the product page.
• How long does personalization take?
  • Personalization typically adds [number] business days to the processing time of your order.

Other

• How can I contact customer support?
  • You can reach us by email at support@theeweniqueboutique.com or by phone at 07742 096 401 during our contact hours (Monday – Saturday, 9am – 5pm).